As always, there`s a trade-off between cost and availability: it may not be cost-effective to provide smaller infrastructure in Availability Zones, while downtime of an hour per month can be extremely costly for applications that support the company`s primary revenue stream. This has resulted from the Customer`s use of hardware, software, or services that were not provided by 21Vianet as part of the Services (for example.B. third-party software or services purchased from the Azure Store or other non-Azure services provided by 21Vianet); This Service Level Agreement for Microsoft Online Services (this “SLA”) is part of your Microsoft Volume License Agreement (the “Agreement”). The majestic terms used in this SLA, but not defined, have the meanings ascribed to them in the Agreement. This SLA applies to Microsoft Online Services (“Service” or “Services” listed here), but does not apply to separate services provided or connected to the Services, or to local software that is part of a Service. However, Azure offers a plethora of monitoring metrics, protocols, and services, including Azure Monitor, that allow organizations to track the health of their infrastructure and applications. Azure Monitor immediately lacks notifications of the most important information for businesses, so they need to set up alerts and notifications that are relevant to their applications and infrastructure, including the performance and availability issues we discussed in the last paragraph. For cloud services, we guarantee that at least one role instance in 99.95% of cases has role connectivity in different update domains. We guarantee at least 99.95% availability of dedicated express connections.
“service credit” means the percentage of the monthly service fee for the relevant service or service resource, credited to the customer for a validated claim. “Preview” means a preview, beta or other pre-release version of a service or software that is offered to obtain customer feedback. Information about authorizing for the Windows Virtual Desktop Service can be found in the license terms described here….